Instacart Launches Online Grocery Delivery in Quebec

Instacart Launches Online Grocery Delivery in Quebec

Instacart launched same-day grocery delivery to Costco Wholesale, Walmart Canada and Les Aliments M&M; stores in French-speaking Quebec, the first time the e-commerce company has translated its platform into another language.

San Francisco-based Instacart said Tuesday that customers of Costco, M&M; Foods and Walmart in Montreal can now have their groceries and other products delivered in an hour from nearly 25 locations. Plans call for Instacart to expand its services to Quebec City, Sherbrooke and Gatineau, Quebec over the coming months, along with the addition of other retailers, including the drugstore chain Pharmaprix (which is part of Shoppers Drug Mart Loblaw Cos.) And the Sephora beauty chain.

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“With today’s launch, we are taking a new step in deepening our commitment to Canada, creating a new way for Quebecers to connect with and be successful local brick and mortar retailers. seamlessly deliver the products they need, ”Chris Rogers, vice president of retail at Instacart, said in a statement. “We are proud to present Instacart’s very first French experience in Quebec and we look forward to finding other ways for customers to interact with the local retailers they know, love and trust. “

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The entry into the Quebec market, reaching more than one million households, makes the Instacart service available in the 10 Canadian provinces. Rogers reported that over the past year, Instacart has delivered groceries and other essentials to more than 1,800 stores and 35 retailers across Canada.

“M&M; Food Market has been shopping online for many years, and our partnership with Instacart is a natural extension of our business,” commented Derek Bowles, Director of Store Operations at Les Aliments M&M.; “Same-day delivery request is not only convenient, it also saves a lot of time. And we look forward to giving Quebec residents even more access to our food by bringing it to their doorstep.

Quebecers can access Instacart shopping via or the Instacart mobile app, then enter their address and select a retailer. To use the Instacart French experience, customers must have the preferred language on their web browser or smartphone set to French Canada.

“The expansion of our collaboration with Instacart to the Quebec market is an important step in our commitment to make the lives of Canadians easier, more convenient and better”, according to Cyrille Ballereau, regional vice-president at Walmart Canada. “We look forward to providing our Quebec customers with additional express delivery options from our selection of groceries and in-store products. “

In addition to the Instacart Marketplace website, app and website, Quebecers will be able to access Instacart delivery through Costco’s web and mobile platforms and Les Aliments M&M; in the coming days, Instacart said, adding that both are powered by Instacart Enterprise services.

“We are excited to expand same day delivery of Costco products to Quebec,” said Pierre Riel, Senior Vice President and National Director, Costco Canada. “By expanding our relationship with Instacart, our members will have even more ways to get the most out of their membership.”

Pharmaprix, the Quebec banner of Shoppers Drug Mart, is about to offer the Instacart delivery service.

In Quebec, Costco delivery is available Monday through Friday from 10 a.m. to 7 p.m. and Saturday and Sunday from 10 a.m. to 6 p.m. EDT. Les Aliments M&M; delivery is available Monday to Friday from 11 a.m. to 7 p.m. and Saturday and Sunday from 11 a.m. to 5 p.m. Walmart Canada offers Instacart delivery in the province Monday to Friday from 8 a.m. to 9 p.m. and on Saturdays and Sunday from 8 a.m. at 17 o’clock

“For decades, Pharmaprix has been a destination of choice for Quebec customers when it comes to health and beauty products, staple foods and convenient shopping in general to help make their lives easier”, Matt Carr, vice president of merchandising at Shoppers Drug Mart and Pharmaprix, said in a statement. “Partnering with Instacart for their launch in Quebec will soon allow stores to better serve customers wherever they need us, whether it’s in person or delivered right to their door. “

Overall, Instacart’s service has more than 600 national, regional and local business partners and reaches over 85% of U.S. homes and 80% of Canadian homes in nearly 55,000 stores in 5,500 cities across America. North.

“We are delighted to extend our partnership with Instacart to offer our customers in the Quebec market an innovative and transparent shopping experience and same day delivery service,” commented Deborah Neff, Senior Vice President of Marketing at Sephora Canada. . “Now more than ever, we are committed to meeting the changing needs of our customers and providing them with the flexibility, ease and convenience to shop the way they want. We are delighted that our Quebec customers will soon be able to take advantage of Instacart’s unique services to shop with us.